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Switch between locations

How you and your clients pick a branch when you have more than one place.

5 min read Updated 2026-07-26

Once you run several branches from one board, the obvious question is “how do I look at just one of them?” The answer: there is no global switcher. There is no single control that says “we’re at Vitosha now”. Instead there is a location filter on the pages where filtering makes sense, and a branch picker on the pages where things are configured per branch.

This article shows exactly where each lives, and how the client picks a branch on their side.


1. Why there is no global switcher

A location in Mountify is a filter, not a mode. One board stays one board — clients, services, packages and loyalty rules are shared. A global switcher would make it far too easy to edit something believing it applies “only to this branch” when in fact it applies everywhere.

So the choice is local and always visible on the page you’re standing on.


2. The location filter (the branch pill)

It appears only when the board has two or more locations. With one location it is hidden.

It looks like a small chip with a coloured dot, the current branch name and a down arrow. Clicking it opens a list with All branches at the top and each branch below.

Where you’ll find it

PageWhere the pill sitsWhat it filters
Schedule (the calendar)In the toolbar at the topShows only the bookings and people at the chosen branch
Catalog → a resource kind (e.g. “Stylists”)Above the resource listShows only the resources at that branch
Quick bookAt the start of the formNarrows the choice to one branch

How it behaves

  • All branches is the default state. It shows a globe icon instead of a coloured dot.
  • The choice is stored in the page address. So if you copy the link and send it to a colleague, they see exactly the same view.
  • The choice is not remembered between sessions — deliberately, so you can’t end up locked into one branch without realising.
  • The choice changes nothing in your data. It is a view only.

3. The branch picker in “Working hours”

Here the pills work differently — they don’t filter, they select what you are editing.

  1. Setup → Working hours.
  2. At the top there is a switch between Business hours (the salon’s) and Staff schedule.
  3. In Business hours mode, if you have two or more locations, a row of pills labelled Location appears, one per branch.
  4. Click the pill for the branch you want to edit. Its hours load below.

A small coloured dot on the right of a pill means “this branch has its own hours”. The tooltip reads “Has its own hours”.

Here the choice matters — you are editing that specific branch. Double-check which pill is active before you change any hours. Details in Hours by location.


4. How location shows in the calendar

Even without a filter, every booking carries a marker for its branch:

  • A coloured dot in the location’s accent colour.
  • The booking’s detail panel has a Location row.

That is why it’s worth giving your branches distinct accent colours — at a glance you can see which booking is where.


5. How the client picks a branch

On the client’s side the choice is part of the booking flow.

SituationWhat the client sees
One board, one locationNothing — the step is skipped
Several locations, but the service is only at oneNothing — the branch is chosen for them
Several locations and the service is at severalA Choose a location step listing the branches

If the branches have map pins the client also gets a map. If some have no pin, an explanation shows: “Showing N of M branches on the map. Branches without a pin are listed below.” And if none has a pin: “No branches pinned on the map yet — see the list below.”

Group classes have a special case: if the chosen class isn’t held at the chosen branch, the client sees “{service} isn’t held at {location}.” with the hint “Try another location — it might be there.” and a Change location button.


6. If the filter isn’t there

SymptomReason
No branch pill anywhereThe board has only one location (or none). The pill appears from two upwards
The pill is on the schedule but not on the services pageNormal. Services aren’t filtered by branch — their link is set in each service’s editor
I switched branch and nothing changedMaybe all the bookings really are at one branch. Compare against All branches
A colleague sees something differentSend them the link from the address bar, not just the page name

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